Shipping & Returns

Shipping

Orders are made to order. Nothing is sitting on a shelf.

Production usually takes 2–7 business days. After that, the carrier has it. Most U.S. orders arrive 3–7 business days after they ship. You’ll get tracking when it leaves.

Processing days are Monday–Friday. Weekends and holidays are not counted. A rush date cannot be guaranteed.

Shipping cost is calculated at checkout. I don’t offer free shipping yet.

If tracking stalls for several days, write through the contact form with your order number. Lost packages are replaced or refunded once the carrier marks them lost.

International orders can take longer, and any customs fees are paid by the buyer.

Returns

Because each piece is printed for you, I don’t accept returns or exchanges for a change of mind, a wrong size, or a color you decided against. Please check the size chart before you order.

I do replace or refund if:

• It arrives damaged.
• The print is wrong, missing, or badly flawed.
• You received a different item than you ordered.

Write within 14 days of delivery. Include your order number and a photo of the piece and the flaw. I’ll send a replacement or refund the item. You don’t pay return shipping when the mistake is mine.

If you want a different size after it arrives, that is a new order. I’m glad to help you pick the size before you buy.

 

Thank you so much for shopping Eternal Starling!